Domestic US shipping: $3.50 for all USA locations. All orders are shipped within 48 hours by first class US mail . International shipping: Please email us first before shopping to find out about shipping to your country. Guarantee: We give a 10 day 100% satisfaction guarantee. If you are not satisfied with quality of the merchandise, please email us first to obtain RMA # to return the merchandise. Items must be returned in the original condition and shipped insured same way you received it. Rings sized to your specification and custom made items are NOT RETURNABLE. Payment: We accept all major credit cards through Paypal, paypal is most secured online payment gateway. We are a PayPal verified premium business member. You don't have to join Papal in order to make payment. We do not collect any credit card information on our website. Privacy: Gem Odyssey is committed to preserving the privacy of our customers, and never under any circumstances will we share customer information with anyone outside of our company. Any information you enter into our website, including your e-mail address, shipping/billing address, etc., will be kept completely secure and private.